Refund policy

Returns and refunds for erwittradio.com

Returns and full refunds

Your satisfaction matters to us. If you are not completely happy with your purchase, you can request a return or full refund within 30 days of purchase. Email info@erwittradio.com with your order number and the reason for your return.

Return procedure

Please return the item in the condition in which you received it, with its accessories and original packaging. Once we receive and inspect it, we will issue a full refund through the original payment method if it meets the return conditions.

Free exchanges

If you would prefer another model in the same price range, we offer a free exchange. Email us to discuss the available options and choose a replacement.

Lifetime warranty

All purchases from erwittradio.com are covered by a lifetime warranty against manufacturing defects or operating problems. If an issue arises, we are here to help with support and, where necessary, repair or replacement.

Contact and support

For questions about returns, refunds or warranty support, email info@erwittradio.com. We aim to make both your purchase and after-sales experience as straightforward as possible.

These commercial benefits do not limit your statutory rights. Please see our Terms and Conditions for the statutory right of withdrawal and consumer guarantees.